Field Application Specialist - Progressive semiconductor microchip biotech company is searching for an Field Application Specialist who acts as an essential resource to the company and its customers by providing expertise to both the sales team, the service team and customers. This individual acts as technical backup for the field sales force in sales presentations, product demonstrations and written proposals. With the Strategic Account Executive, plans and executes the implementation of the customer site project plan and ongoing maintenance process. Prepares and executes the installation of systems on-site in the customer's lab and assists the customer in solving application problems through consulting and technical support services. Assures customer satisfaction by maximizing the availability of the application on the system for productive use. Provides leadership and technical consultancy to customers in order to enhance customer satisfaction and to generate sales of products and services. Develops and conveys to management an understanding of the customers operational methods relative to the equipment use and consumables use. Responsible to manage application support contracts in assigned accounts.
An advance degree in life sciences or engineering is required with 5 or more years experience with automated DNA sequencing, hybridization, or microarray products. For additional information, contact SRA-San Francisco/East Bay at 925-974-1760 or email your resume to ron@srasf.com.
This archive was generated by hypermail 2b29 : Fri Aug 25 2000 - 08:35:04 EDT