(no subject)

From: Wilhelm, Randy R (Randy.Wilhelm@MKG.com)
Date: Wed May 23 2001 - 16:24:55 EDT


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Subject: RE: Which mass spec.
Date: Wed, 23 May 2001 08:19:10 -0600
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Bryan,

We have no experience with MicroMass so I cannot comment on them. We have,
however, had a Finnigan TSQ-700 w/API for several years. The service
support has been outstanding. Response time is good and experience and
knowledge of service engineers has been very good. They have worked
diligently on any problems we have had. Obtaining needed parts overnight
has usually been a breeze. I am sure this varies depending on where you are
so I would listen to folks in your area regarding this issue.

Have you checked out the TSQ Quantum from ThermoFinnigan? This looks like a
really interesting instrument.

Regards from sunny St. Louis, MO.

Randy Wilhelm
Sr. Analytical Research Chemist
Mallinckrodt, Inc
(314)654-3965
(314)654-3355
rrwilhe@mkg.com <mailto:rrwilhe@mkg.com>

-----Original Message-----
From: Bryan Dunbar [mailto:b.dunbar@abdn.ac.uk]
Sent: Tuesday, May 22, 2001 4:47 AM
To: Recipients of ABRF List
Subject: Which mass spec.

Hello everyone,
                        an associate of mine (Pharmacology Prof.) is in
the market for a triple quad for small molecule drug stuff. The main
players are ThermoFinnegan (or whatever they call themselves now) and
Micromass. Thermo are offering a sizeable discount but the gut feeling
is to go for the Micromass - we need feedback about service and
technical backup experiences etc. If Micro. comes out tops then I guess
we just squeeze them hard for the best deal.
Thanks in advance,
Bryan.

--
Bryan Dunbar
Senior Research Fellow
Protein Facility
Room WT27
Dept. of Molecular & Cell Biology
University of Aberdeen
Polwarth Building
Foresterhill
Aberdeen
SCOTLAND
U.K.
AB25 2ZD
TEL:  +44(0)1224 273103  MOBILE: 07719 929667
FAX:  +44(0)1224 273104
e-mail: b.dunbar@abdn.ac.uk



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